Customer Service Executive

Responsibility

The common responsibilities for this position include performing project management for corporate clients by overseeing in-house and non-in-house activities, monitoring progress, ensuring quality, and delivering documents on time. The role involves conducting KYC analysis and customer due diligence for new and existing accounts, including KYC screening and maintaining client records. It also requires effective management of AML risk and compliance with account opening regulations, collaborating with regional relationship managers to gather necessary client information. Additionally, the position entails maintaining a positive and professional attitude toward customers, providing high-quality service to regional customers, and communicating with internal product and technical teams. Availability for weekend duties may also be required.

Job Growth

Skills Requirement

The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.

• Skill Categories
• Specific Skill Sets

Skills Distribution

The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.

• More Than 70%
• More Than 50%
• More Than 30%
• More Than 10%