Reservations Agent

Responsibility

The common responsibilities for this position include recording and processing reservations made through phone, fax, or email, handling all reservations inquiries, and preparing reservation confirmations. The role also involves maintaining accurate guest history records, managing rates and packages in the PMS, and ensuring thorough follow-up on reservation inquiries. Additionally, it requires verifying reservation correspondence for accuracy, resolving complaints, and assisting the Reservation Manager while maintaining reservation records and the guest database.

Job Growth

Skills Requirement

The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.

• Skill Categories
• Specific Skill Sets

Skills Distribution

The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.

• More Than 70%
• More Than 50%
• More Than 30%
• More Than 10%