The common responsibilities for this position include implementing and supporting the client’s IT infrastructure, providing systems and technical support and administration for network, desktop/server hardware, software, and application systems. The role involves delivering Level 1 to Level 3 support for incidents and problem resolution, conducting pro-active monitoring on server, service, and network status, and performing scheduled tasks for daily operations. Additionally, the position requires escalating cases to 2nd line support and duty supervisor in a timely manner, as well as interacting with team members and other teams to progress projects and incidents.
The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.
The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.
Types of companies in the sector that have advertised a position
Education level required as indicated
Fields of study of the positions advertised by employers
Employment Mode of the positions advertised by employers
Employment Type of the positions advertised by employers