6 Job Postings
2024-07-18 - 2024-10-18
The common responsibilities for this position include providing first-tier helpdesk technical support to customers and partners worldwide via phone, email, and web, working in a roster to deliver 24/7 technical support services, collaborating with the product development team for potential bug fixes and enhancements, working under pressure to meet service level agreements, assisting with pre-sales product demonstrations, and participating in product testing and interoperability testing with the product team. Additionally, responsibilities encompass conducting hardware and software installations and configurations, providing end-user support, maintaining IT infrastructure and network operations, and supporting software troubleshooting.
The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.
The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.
Types of companies in the sector that have advertised a position
Education level required as indicated
Fields of study of the positions advertised by employers
Employment Mode of the positions advertised by employers
Employment Type of the positions advertised by employers