Customer Services Officer

Responsibility

The common responsibilities for this position include managing the reception counter, handling customer inquiries professionally, providing high-quality customer service, coordinating and following up on issues with internal and external parties, and updating general information and database. Additionally, the role involves providing clerical support, preparing and updating reports, assisting in administrative tasks, and managing various company events, conferences, and seminars. Responsibilities also include handling event logistics and communication with stakeholders, maintaining a customer-centric approach, and performing ad-hoc administrative duties such as event contract handling and database management.

Job Growth

Skills Requirement

The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.

• Skill Categories
• Specific Skill Sets

Skills Distribution

The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.

• More Than 70%
• More Than 50%
• More Than 30%
• More Than 10%