Customer Service Coordinator

Responsibility

The common responsibilities for this position include providing customer service support to assigned clients, monitoring and prioritizing daily order submissions, responding to client inquiries in a timely manner, managing troubleshooting, resolving customer complaints, processing and confirming shipment orders, handling customer inquiries and service requests via email and phone, producing accurate reports for overseas offices and customers, alerting potential complaints, and completing ad hoc duties assigned by the supervisor.

Job Growth

Skills Requirement

The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.

• Skill Categories
• Specific Skill Sets

Skills Distribution

The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.

• More Than 70%
• More Than 50%
• More Than 30%
• More Than 10%