Operation Officer

Responsibility

The common responsibilities for this position include working with internal and external parties for order enquiries and coordination, communicating and requesting quotations from suppliers, delivering sales and marketing information to customers, following up with customers’ enquiries and complaints through phone calls and email, providing support to the sales team in daily operations, and communicating with customer service team members to understand and improve current customer service processes. Additionally, the role involves performing order-processing activities and logistics functions in coordination with warehouse and forwarders while monitoring supplier's delivery performance, and being responsible for data input, data consolidation, and price calculation, along with other ad-hoc assignments.

Job Growth

Skills Requirement

The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.

• Skill Categories
• Specific Skill Sets

Skills Distribution

The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.

• More Than 70%
• More Than 50%
• More Than 30%
• More Than 10%