The common responsibilities for this position include supporting the customer onboarding team with new and existing key accounts, collaborating with business owners, setting up Customer and Internal SOPs, and leading conference calls with stakeholders to ensure understanding of customer requirements. The role involves processing shipments according to SOP and ensuring Customer KPIs are met during the hypercare period before handing over to the Business Owners-Business Unit and Business Owners-Business Development team. Additionally, it requires handling ocean shipments to US, EU, and Intra Asia markets, coordinating with suppliers, carriers, and factories on day-to-day operations, and working closely with origin teams. The position also entails ensuring compliance with customer SOP, guiding origins to follow up correctly, preparing reporting with an analytical mindset, and coordinating with different parties to manage inbound and outbound shipments. Furthermore, it includes managing client relationships, developing solutions in line with an agreed development plan, and addressing ad-hoc opportunities.
The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.
The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.
Types of companies in the sector that have advertised a position
Education level required as indicated
Fields of study of the positions advertised by employers
Employment Mode of the positions advertised by employers
Employment Type of the positions advertised by employers